The Hub is set up as a company owned by the ACTU.

The Hub is financed by a combination of ACTU start-up funding, fees to construct the iMIS systems and rebates or commissions from some of the suppliers. Any deal with suppliers/vendors that provides a rebate or commission must first provide transparent and genuine discounts to unions. All rebates or commissions will flow back into the Hub and are used to ensure it can remain viable and continue to provide valuable services to all unions, with the goal of supporting innovation and ultimately achieving growth in the union movement.

Staff are paid a wage, receive no commissions and there are no staff with any commercial interest.